Frequently Asked Questions
Find answers to commonly asked questions here.
For everything else, please contact us.
Is there a minimum order quantity (MOQ)?
Yes, our minimum variant requirement is 10 units per variant. Overall order-level MOQ will vary depending on your assigned account tier. MOQs help us ensure the best pricing and availability for our wholesale customers.
What payment methods do you accept?
We accept all major credit cards and PayPal. If you'd like to pay via wire transfer, please contact our team at contact@gradedguard.com.
Where do you ship, and how much does shipping cost?
We offer worldwide wholesale shipping. Both domestic and international orders will be charged a calculated rate based on the shipment quantity and weight plus a handling fee.
How long will it take to process my order?
Orders are typically processed within 1-2 business days. Large-volume orders may require additional processing time - our team will keep you updated!
Do you offer private labeling or custom packaging?
At the moment we do not offer private labeling or custom packaging.
Who do I contact for support?
Our customer service team is ready to help! Reach out to us via email at contact@gradedguard.com.
Can I add users to my wholesale account?
Yes, please reach out to us at contact@gradedguard.com to add additional users or locations to your account.
